The following is a detailed FAQ of WinBridge about the product. The FAQ answers the details of purchases, after-sales, and more transactions. You can get more help here.
What’s the MOQ request for OEM?
For OEM the MOQ need 2000pcs.
Can we customize Bluetooth Name and even package?
Yes, no problem.
What is your Payment term? What payment method do you accept?
50% deposit + 70% balance before shipment.We accept T/T, Credit Card, Paypal， Payoneer
Where is the product made and shipped from?
It is Made in China and shipped from Shenzhen.
How about the delivery lead time?
Generally 30-45 days after deposit confirmed for the big bulk order with OEM For WinBridge Brand,2-5 days after payment confirmed.
How about the warranty?
We provide one year warranty and lifetime technical support. If there is any products defect when you received the shipment, send us a video or photo then we will send you a replacement.
If your products certificated?
Yes, CE, ROHS, and FCC are certificated already.
How can we get a sample to test?
You can order the sample from our online store then we will ship it to you by DHL or UPS.